If you are held in a queue for more than six minutes in lieu of the right answer then they are responsible for your ill health.


Waiting in a call centre phone queue for more than five minutes and 58 seconds is bad for your health as your stress levels and blood pressure soars high.Panpipes are the most annoying hold musicSituations worsen by annoying music played when you are kept on hold. Panpipes are considered the most annoying hold music, followed by classical tunes and sounds from nature, such as crashing waves. Sweaty palms & headaches can breakdown the relationshipOther symptoms of queue induced stress include a racing heartbeat, sweaty palms and headaches. This could develop into a more serious medical condition such chronic anxiety, stomach and bowel upsets - or even the breakdown of relationship.“Speed greed” increases anxietyThese symptoms are result of “speed greed” phenomenon or in simple words human nature of instant satisfaction of the needs.  This phenomenon reflects our growing
demand for instant gratification of needs and access to information and service and if we do not get the service we expect very quickly, our stress levels increase quickly and significantly. 67 per cent admitted to feeling ‘annoyed’ when they are forced to wait too long. 19 per cent became ‘angry’ and 16 per cent feel their custom is ‘not valued’.

Posted By: Surabhi Yadav